Frequently Asked Questions

A finance broker compares loan products across multiple lenders to find the right fit for your situation. When you go directly to a bank, you only see that bank's products. Loanix works with over 40 trusted Australian banks and lenders, giving you access to a wider range of options, rates, and loan structures — all through a single point of contact. Andrew does the research, negotiation, and paperwork so you don't have to shop around yourself.

There is no cost to you. Loanix is paid a commission by the lender once your loan settles, which means the service is completely free for borrowers. There are no upfront fees, no hidden charges, and no obligation when you book a consultation.

Book a free, obligation-free consultation with Andrew through the booking link on the website. During the call, Andrew will review your financial situation, understand your goals, and outline the best options available to you. From there, he handles the application process end to end.

Timeframes vary depending on the lender and the complexity of your application, but most straightforward applications receive a decision within 2 to 5 business days. Andrew will give you a realistic timeline based on your specific circumstances during your initial consultation and keep you updated throughout the process.

Loanix can help with a range of lending needs, including personal loans, car loans, refinancing, debt consolidation, investment property finance, and business lending. Whether you need a small personal loan or financing for a property purchase, Andrew will match you with the right lender and product.

Borrowing capacity depends on your income, expenses, credit history, and the type of loan you're applying for. Loanix helps clients access loans ranging from $1,000 to $100,000 for personal lending, with higher amounts available for property and business finance. Andrew will assess your borrowing power during your consultation.

Yes. Refinancing is one of the most common reasons people come to Loanix. Andrew will review your current loan, compare it against what's available in the market, and determine whether switching could save you money through a lower interest rate, reduced fees, or better loan features. If refinancing makes sense, he'll manage the entire process for you.

Yes. Loanix helps clients secure finance for investment property purchases, including structuring loans to support long-term wealth building through property. Andrew's 16 years of banking experience across international and domestic banks means he understands how to structure investment lending to align with your broader financial goals.

Loanix works with a wide panel of lenders, including some that specialise in non-standard or complex applications. While approval is never guaranteed, Andrew can assess your situation honestly and let you know what options are realistically available. There's no judgement and no obligation — just straightforward advice on where you stand.

Loanix compares products from over 40 trusted Australian banks and lenders. This gives you access to a broad range of loan products, interest rates, and features — far more than you'd see by approaching a single bank.

Yes. Loanix takes your privacy seriously and handles all personal and financial information in accordance with Australian Privacy Principles. Your data is only shared with lenders as part of a loan application and only with your consent. Loanix will never sell your information or share it with third parties for marketing purposes.

Yes. Loanix holds an Australian Credit Licence (ACL 000384704) and operates under ABN 65 690 777 443. Andrew Pei, the founder, has over 16 years of experience in the banking industry across major international and domestic banks.

Comparing lenders yourself means submitting multiple applications, which can affect your credit score, and you're limited to the products each lender shows you. A broker like Andrew does the comparison for you across 40+ lenders without multiple credit checks, negotiates on your behalf, and manages the entire application process — saving you time, protecting your credit file, and often securing a better deal than you'd find on your own.

The exact documents depend on the loan type, but generally you'll need proof of identity (driver's licence or passport), proof of income (recent payslips or tax returns), bank statements, and details of any existing debts or financial commitments. Andrew will provide a clear checklist tailored to your application so there are no surprises.

Absolutely. Loanix offers a free, obligation-free consultation where Andrew will review your situation and explain your options before you make any decisions. There's no pressure and no commitment required — the goal is to give you clarity on what's available to you.

Loanix operates Australia-wide. Because consultations and the application process are handled remotely via phone and video call, Andrew can work with clients in any state or territory. You don't need to visit an office — everything is managed for you from start to finish.

Yes. Loanix doesn't disappear after settlement. Andrew is available for ongoing support, whether that's reviewing your rate down the track, helping with future lending needs, or answering questions about your loan. The relationship doesn't end when the paperwork is signed.